Debt Recovery Specialist - High-Volume Collections

Purpose Financial; Greenville (SC); Vor Ort; USD 38.000 - 48.000; Vollzeit

Zusammenfassung

Purpose Financial is seeking a Collections position in Greenville, SC. The role reports to the Collections Manager and focuses on contacting customers to collect overdue payments, negotiating payment options, and acting as the liaison between creditors and customers.

Strong negotiation and communication skills are essential; a bilingual Spanish option is preferred. Requirements include a High School Diploma or GED and at least one year in a call center or customer service, with three years in

Qualifikationen

• High School Diploma or GED required.
• Minimum of one year call center or customer service experience.
• Three years of collections experience in a high-volume environment preferred; bilingual in Spanish is a plus.

Aufgaben

• Contact customers to collect payment on overdue, defaulted or write-off loans.
• Act as liaison between creditors and customers for overdue accounts.
• Initiate and handle inbound and outbound calls to collect debts.
• Negotiate payment plans within company guidelines and maintain customer rapport.
• Aim to meet revenue targets and uphold call quality objectives.

Kenntnisse

Negotiation

Communication

Spanish language

Ausbildung

High School Diploma or GED

Jobbeschreibung

Purpose Financial is seeking a Collections position in Greenville, SC. The role reports to the Collections Manager and focuses on contacting customers to collect overdue payments, negotiating payment options, and acting as the liaison between creditors and customers.

Strong negotiation and communication skills are essential; a bilingual Spanish option is preferred. Requirements include a High School Diploma or GED and at least one year in a call center or customer service, with three years in