Debt Recovery Specialist

Paycom - ATS; Norcross (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Paycom - ATS is seeking a Collector to initiate actions to collect past-due balances in a high-volume, goal-oriented environment. You will place calls and correspondence to delinquent customers and record detailed notes to ensure accurate updates across accounts.

The role requires familiarity with FDCPA, state collection laws, and HIPAA considerations within the revenue management cycle, as well as the ability to work in a team with other collectors and leads.

Qualifications

• Six months minimum collection experience.
• Familiarity with FDCPA, State Collection Laws and HIPAA is preferred.
• Background check and drug screening required.

Responsibilities

• Initiate appropriate action to collect past due balances.
• Make high volume calls and/or correspondence to delinquent customers.
• Record accurate notes on accounts and update customer information.
• Negotiate settlements within established guidelines.

Skills

Strong listening

Negotiation

Teamwork

Education

High School Diploma or GED

Tools

Excel

Word

Job description

Paycom - ATS is seeking a Collector to initiate actions to collect past-due balances in a high-volume, goal-oriented environment. You will place calls and correspondence to delinquent customers and record detailed notes to ensure accurate updates across accounts.

The role requires familiarity with FDCPA, state collection laws, and HIPAA considerations within the revenue management cycle, as well as the ability to work in a team with other collectors and leads.