Debt Negotiations Specialist — Commission Eligible

Beyond Finance; United States; Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, dental, vision benefits

PTO and holidays

401(k) matching

Career development & training

Job summary

Beyond Finance is seeking a Negotiations Escalations Specialist in the USA to coordinate negotiations on behalf of clients with law firms and to navigate legal documents within a strict regulatory framework.

The ideal candidate will communicate clearly, build relationships with attorneys, manage multiple accounts (including escalated ones), and achieve monthly settlement and compliance goals while offering high standards of client service.

Qualifications

• Bachelor’s degree in a relevant field (e.g., Business Administration, Finance, Banking, Actuarial Science) or relevant work experience is preferred.
• Exceptional communication skills, including listening, verbal, and written abilities.
• Proven success working in a metrics-driven, KPI focused environment is preferred.
• Ability to thrive in a fast-paced environment.
• Strong commitment to teamwork, collaboration, and fostering an inclusive environment.
• A deep passion for assisting others, with a client-focused approach.
• Proficiency in technology; experience with Salesforce or similar CRM systems is a plus.

Responsibilities

• Establish and maintain strong relationships with attorneys and paralegals at Law Firms to effectively negotiate delinquent accounts on behalf of clients to cease further legal action.
• Manage a portfolio of accounts simultaneously — including escalated portfolios with active lawsuits or imminent legal action
• Utilize various tools and resources to consolidate common debts from multiple clients, enhancing negotiation leverage with agencies.
• Secure favorable terms including reduced balances, extended payment timelines, or lump-sum discounts.
• Demonstrate excellent time management and multitasking skills to efficiently manage account queues.
• Handle approximately 25-35 outbound/inbound calls daily (minimum of 4 hours a day of on the phone time)
• Review legal documents (such as summons, complaints, and settlement demands) to determine legal status and to confirm settlement status.
• Consistently exhibit a genuine passion for helping others, with a strong focus on meeting clients' needs.
• Participate in additional duties and special projects as required.
• Consistently meet or exceed monthly settlement and compliance goals.

Skills

Communication

Relationship building

Time management

Teamwork

Client focus

Adaptability

Education

Bachelor’s degree in Business Administration, Finance, Banking or related

Tools

Salesforce

Job description

Beyond Finance is seeking a Negotiations Escalations Specialist in the USA to coordinate negotiations on behalf of clients with law firms and to navigate legal documents within a strict regulatory framework.

The ideal candidate will communicate clearly, build relationships with attorneys, manage multiple accounts (including escalated ones), and achieve monthly settlement and compliance goals while offering high standards of client service.