Debit Card Risk & Disputes Specialist

Busey Bank; Champaign (IL); On-site; USD 26,000 - 32,000; Full time

Job summary

Busey Bank in Champaign, IL is seeking a Debit Card Payment Risk Specialist to manage debit card payment exceptions, escalations, and reconciliations within required timeframes, mitigating risk while improving customer experiences. You will analyze complex electronic payment issues, process fraud and ATM disputes, balance ledgers, monitor ATMs, and collaborate with departments.

Some training of new hires within the Debit Card Services may be involved.

Qualifications

• Knowledge of banking, payment risk and fraud.
• Strong accounting acumen for balancing activities.
• MS Office proficiency, especially Excel and PowerPoint.

Responsibilities

• Resolve processing, reconcilement discrepancies, and disputes.
• Reconcile general ledger accounts for debit card activity.
• Process debit card fraud and ATM disputes with provisional credits.
• Monitor ATM functionality and cash balances.
• Assist with training new hires in the department.

Skills

General banking knowledge

Accounting acumen

Interpersonal skills

Computer proficiency

MS Office

MS Excel

MS PowerPoint

Education

High School diploma

Related experience in operations/banking/payments

Tools

MS Excel

MS PowerPoint

MS Office

Job description

Busey Bank in Champaign, IL is seeking a Debit Card Payment Risk Specialist to manage debit card payment exceptions, escalations, and reconciliations within required timeframes, mitigating risk while improving customer experiences. You will analyze complex electronic payment issues, process fraud and ATM disputes, balance ledgers, monitor ATMs, and collaborate with departments.

Some training of new hires within the Debit Card Services may be involved.