Dean of Student Success & Services

Western Piedmont Community College; North Carolina; Sur place; USD 90 000 - 140 000; Plein temps

Résumé du poste

Western Piedmont Community College is seeking a Dean of Student Services to lead a comprehensive suite of student services, including accessibility, advising and enrollment management, financial aid, TRIO programs, and records and registration.

The role reports to the Vice President for Student Success & Support Services and requires strategic oversight, policy development, and cross-department collaboration.

Qualifications

• Master's degree in higher education administration or a related field from an accredited postsecondary institution.
• Experience working with students in at least one operational area of Student Services.
• Leadership experience in the supervision and administration of Student Services functions.
• Knowledge of federal and state laws and programs relating to students.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to collaborate effectively with faculty, staff, students, and external partners to promote student success.
• Ability to exercise sound judgment and discretion when handling confidential information.
• Commitment to the philosophy and mission of a comprehensive public community college.

Responsabilités

• Provide leadership and administrative oversight for the College's Student Services programs, operations, and personnel.
• Develop, recommend, implement, and evaluate policies and procedures that support effective Student Services operations and student success.
• Supervise, mentor, and evaluate assigned Student Services personnel while promoting professional growth, accountability, and collaboration.
• Oversee assigned functions, including accessibility services, advising and enrollment management, career coaching, financial aid, outreach and recruitment, records and registration, and TRIO programs.
• Lead and support initiatives that strengthen student recruitment, enrollment, retention, advising, registration, financial aid, and graduation.
• Collaborate with academic leadership and other College departments to ensure student services are responsive to student needs and institutional priorities.
• Participate in institutional planning, policy development, budget preparation, and decisions affecting academic programs, fiscal operations, and student support services.
• Establish and maintain positive working relationships with educational institutions, community organizations, service agencies, and local, state, and national partners.
• Support students experiencing academic, social, or personal challenges by providing guidance and connecting them with appropriate College and community resources.
• Administer and enforce the Student Code of Conduct in accordance with College policies and procedures.
• Serve as the College's Title IX Coordinator in accordance with assigned institutional responsibilities.
• Support compliance with applicable federal and state laws, regulations, and College policies governing student services.
• Represent the College at professional conferences, community events, meetings, and other activities.
• Serve on College committees and task forces as appointed.
• Perform other duties as assigned by the Vice President for Student Success & Support Services.

Connaissances

Leadership

Communication

Collaboration

Policy compliance

Formation

Master's degree in higher education administration or related field

Description du poste

Western Piedmont Community College is seeking a Dean of Student Services to lead a comprehensive suite of student services, including accessibility, advising and enrollment management, financial aid, TRIO programs, and records and registration.

The role reports to the Vice President for Student Success & Support Services and requires strategic oversight, policy development, and cross-department collaboration.