Dealership Guest Concierge & Customer Care

Bartow Ford Company; Bartow (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Vacation and holiday pay

Employee discounts on vehicles

Employee appreciation lunches

Employee recognition awards

Job summary

Bartow Ford Company is seeking a Customer Service Greeter to warmly welcome customers entering the dealership and create a positive experience throughout their visit.

The role emphasizes hospitality, attentive listening, and proactive assistance to ensure customer satisfaction. The position is full-time with a starting pay of $15 per hour, weekly pay, and benefits such as medical/dental/vision, 401(k) matching, and employee perks.

Qualifications

• Outstanding customer service and communication skills.
• Attention to detail and multitasking ability.
• Must be dependable and maintain a professional appearance.

Responsibilities

• Greet visitors in person as they enter the dealership.
• Maintain a friendly and professional demeanor in all interactions.
• Assess customer needs and provide appropriate assistance to ensure a positive experience.
• Respond to inquiries and collaborate with management to resolve concerns.
• Direct customers to the appropriate areas of the dealership.
• Promote a top-notch customer experience and support cross-training as needed.

Skills

Customer service

Communication

Attention to detail

Dependable

Multitasking

Professional appearance

Job description

Bartow Ford Company is seeking a Customer Service Greeter to warmly welcome customers entering the dealership and create a positive experience throughout their visit.

The role emphasizes hospitality, attentive listening, and proactive assistance to ensure customer satisfaction. The position is full-time with a starting pay of $15 per hour, weekly pay, and benefits such as medical/dental/vision, 401(k) matching, and employee perks.