Customer Service Greeter

Bartow Ford Company; Bartow (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Vacation and holiday pay

Employee discounts on vehicles

Employee appreciation lunches

Employee recognition awards

Job summary

Bartow Ford Company is seeking a Customer Service Greeter to warmly welcome customers entering the dealership and create a positive experience throughout their visit.

The role emphasizes hospitality, attentive listening, and proactive assistance to ensure customer satisfaction. The position is full-time with a starting pay of $15 per hour, weekly pay, and benefits such as medical/dental/vision, 401(k) matching, and employee perks.

Qualifications

• Outstanding customer service and communication skills.
• Attention to detail and multitasking ability.
• Must be dependable and maintain a professional appearance.

Responsibilities

• Greet visitors in person as they enter the dealership.
• Maintain a friendly and professional demeanor in all interactions.
• Assess customer needs and provide appropriate assistance to ensure a positive experience.
• Respond to inquiries and collaborate with management to resolve concerns.
• Direct customers to the appropriate areas of the dealership.
• Promote a top-notch customer experience and support cross-training as needed.

Skills

Customer service

Communication

Attention to detail

Dependable

Multitasking

Professional appearance

Job description

Customer Service Greeter

The Customer Service Greeter at Bartow Ford will provide exceptional service to customers entering and exiting the dealership. The Greeter is also responsible for creating a positive customer experience and making customers feel welcome and valued. The Greeter promotes a hospitality-oriented environment while understanding the customers' needs and working to ensure customer satisfaction.

Compensation & Benefits:

• Full-Time Position (40+ hours per week)
• Starter pay of $15.00 per hour, paid weekly
• We offer a state-of-the-art facility
• Employment Growth Opportunities
• Full medical, dental and vision insurance for eligible employees
• Vacation and Holiday Pay for eligible employees
• 401(k) with company contribution for eligible employees
• Employee Discounts on Vehicles
• Employee Appreciation Lunches
• Employee Recognition Awards
• Hours: Monday – Friday, 7:30am - 7:00pm & Sat.7:45am– 5:00pm. Rotating shifts, evenings and Saturdays.Hours and schedule may vary.

Responsibilities:

• Welcome visitors by greeting them in person when they enter the dealership.
• Maintain a friendly and professional demeanor in all customer interactions.
• Assess customer needs and provide appropriate assistance to ensure a positive customer experience.
• Respond to customer inquiries and partner with management to resolve concerns when appropriate.
• Direct customers to appropriate areas of the dealership.
• Promote and seek out opportunities to deliver top-notch customer experience.
• Act as a team member, which includes possible cross-training for other departments.
• Ability to interpret instructions, follow policies and procedures.

Requirements:

• Must submit to a background check and drug test
• Valid Florida driver’s license with a clean driving record
• Must be at least 18 years of age
• Must maintain a professional appearance
• Outstanding customer service and communication skills
• Attention to detail and multitasking ability
• Must be dependable.

Bartow Ford is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.