Dealership Front Desk & Customer Experience Specialist

Lindsay Ford, LLC; Wheaton (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical

Employee discounts on vehicle Purchses

Paid time off

Career advancement opportunities

Continued training

Job summary

Lindsay Ford, LLC is seeking a Receptionist to welcome dealership guests and handle calls and inquiries in a professional, friendly manner. The role supports efficient operations and customer service across departments, with emphasis on accuracy, ethics, and dependable attendance.

Ideal candidates have a High school diploma or equivalent and at least one year of reception and customer service experience. Proficiency with Outlook and Microsoft Office is preferred.

Qualifications

• High school diploma or equivalent (preferred).
• One year of reception experience in a retail facility is desirable.
• One year of customer service experience.
• Professional communication skills.
• Working knowledge of Outlook and Microsoft Office applications.

Responsibilities

• Greet and assist customers, guiding them to the appropriate departments.
• Answer and route calls to ensure efficient communication and traffic flow.
• Review receipts and permits to maintain accurate records for quick data retrieval.
• Maintain a reliable work schedule and arrive on time to foster a dependable environment.
• Be ethical, maintain integrity, and perform duties as requested by management.

Skills

Customer Service

Professional Communication

Education

High school diploma or equivalent

Tools

Outlook

Microsoft Office

Job description

Lindsay Ford, LLC is seeking a Receptionist to welcome dealership guests and handle calls and inquiries in a professional, friendly manner. The role supports efficient operations and customer service across departments, with emphasis on accuracy, ethics, and dependable attendance.

Ideal candidates have a High school diploma or equivalent and at least one year of reception and customer service experience. Proficiency with Outlook and Microsoft Office is preferred.