Front Desk & Customer Care Specialist – Career Growth

Lindsay-Automotive-Group-; Wheaton (MD); On-site; USD 28,000 - 40,000; Full time

Job summary

Lindsay-Automotive-Group- is seeking a Receptionist to warmly greet customers, manage front-desk duties, and support dealership operations. The role emphasizes accurate record keeping, data entry, and collaborative teamwork to enhance customer service.

Ideal candidates bring a high school diploma, basic Outlook/Microsoft Office skills, and at least one year of reception or customer service experience, with professional communication and reliability as core strengths.

Qualifications

• High school diploma or equivalent preferred.
• One year of reception experience in a retail facility desirable.
• Working knowledge of Outlook and Microsoft Office applications.
• One year of customer service experience.
• Professional communication skills.

Responsibilities

• Protect the legal, financial and moral well being of the dealership.
• Ensure all calls and customers are greeted in a timely and welcoming fashion to initiate positive visits.
• Accurately file receipts and permits to maintain an accurate record keeping process to ensure quick data retrieval.
• Be a teacher to support the efforts of other employees to be successful; Seek ways to improve business operations efficiencies and customer service.
• Effectively greet, communicate and guide customers to appropriate departments for assistance.
• Operate with integrity and uphold ethical standards.
• Support management by performing duties as requested and maintain dependable attendance.

Skills

Customer service

Communication

Dependability

Education

High school diploma or equivalent

1 year of reception experience desirable

Tools

Outlook

Microsoft Office

Job description

Lindsay-Automotive-Group- is seeking a Receptionist to warmly greet customers, manage front-desk duties, and support dealership operations. The role emphasizes accurate record keeping, data entry, and collaborative teamwork to enhance customer service.

Ideal candidates bring a high school diploma, basic Outlook/Microsoft Office skills, and at least one year of reception or customer service experience, with professional communication and reliability as core strengths.