Automotive Front Desk & Customer Experience Specialist

Prosper Ford; Prosper (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Prosper Ford, DFW's newest Ford dealership, is seeking a friendly receptionist to welcome customers, answer phones, and support the sales team. This full-time role trains on site and offers a welcoming, fast-paced environment.

The ideal candidate has excellent communication, a positive attitude, professional appearance, and punctuality. Bilingual English/Spanish is a plus but not required, and a clean driving record is preferred.

Qualifications

• Bilingual (English and Spanish) preferred but not required.
• Excellent communication skills.
• Outgoing and positive demeanor.
• Professional presentation.
• Punctual nature and ability to handle schedule flexibility.
• A clean driving record & valid driver’s license.
• A professional appearance.

Responsibilities

• Answer dealership group phones.
• Greet and receive prospects and customers.
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson.
• Work cooperatively with the sales team.
• Communicate with callers and visitors in a professional, friendly, and efficient manner.
• Type memos, correspondence, reports, and other documents.
• Assist in scheduling and confirming sales appointments.
• Help the accounting office with Misc task or duties.

Skills

Phone etiquette

Customer service

Scheduling

Professional demeanor

Job description

Prosper Ford, DFW's newest Ford dealership, is seeking a friendly receptionist to welcome customers, answer phones, and support the sales team. This full-time role trains on site and offers a welcoming, fast-paced environment.

The ideal candidate has excellent communication, a positive attitude, professional appearance, and punctuality. Bilingual English/Spanish is a plus but not required, and a clean driving record is preferred.