Dealer Trainee -The Queen Casino

Bally's Corporation; Baton Rouge (LA); On-site; USD 30,000 - 54,000; Full time

Benefits offered by this job

Top industry pay

Tuition Reimbursement

401k with company match

Comprehensive health packages

Paid Time Off

Job summary

Bally's Corporation in Baton Rouge, LA, is seeking a solid casino table games dealer to build guest relations while delivering professional blackjack play. You will deal the game, monitor table funds, enforce rules, and provide accurate payouts, with a focus on guest service, safety, and compliance across shifts, including nights, weekends, and holidays.

The role requires strong interpersonal skills, reliability, and a professional demeanor.

Qualifications

• High school diploma or GED required.
• Excellent teamwork and guest service skills.
• Professional demeanor interacting with guests and team members.
• Gaming industry experience preferred.

Responsibilities

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Novice proficiency in dealing Blackjack.
• Deal the game and monitor the monies of the table at all times.
• Control gaming cards and equipment.
• Use table, shoe, and paddle correctly.
• Pay winnings or collect losing bets as established by the game rules and procedures.
• Answer questions about game rules and casino policies.
• Complete all government reporting.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Skills

Teamwork

Interpersonal skills

Guest service

Verbal communication

Written communication

Education

High school diploma or GED

Job description

Responsibilities

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Novice proficiency in dealing Blackjack.
• Deal the game and monitor the monies of the table at all times.
• Control gaming cards and equipment.
• Use table, shoe, and paddle correctly.
• Pay winnings or collect losing bets as established by the game rules and procedures.
• Answer questions about game rules and casino policies.
• Complete all government reporting.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Qualifications

• A high school diploma or GED equivalent, required
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
• Gaming industry experience is preferred

Benefits

• Top industry pay
• Tuition Reimbursement
• 401k with company match
• Comprehensive health packages, including a free option for Full-time Team Members
• Paid Time Off

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.