Trainee Table Games

Rivers Casino Philadelphia; Philadelphia (Philadelphia County); On-site; USD 25,000 - 35,000; Full time

Job summary

Rivers Casino Philadelphia is looking for a dealer trainee to learn how to deal table games in a fast-paced environment. The successful candidate will attend dealer school training sessions, mastering the skills required to manage guest interactions and gaming transactions.

Candidates must be at least 18 years old and hold a High School Diploma or GED, with strong communication skills and a professional demeanor. Flexible scheduling is essential, as shifts may include weekends and holidays.

Qualifications

• Must be 18 years of age or older.
• Must possess excellent customer relations and communication skills.
• Outgoing, personable, and professional demeanor.

Responsibilities

• Attend all dealer school training sessions.
• Learn to mechanically deal a game proficiently.
• Handle guest transactions and issues.

Skills

Customer relations

Communication skills

Teamwork

Professional demeanor

Education

High School Diploma or GED

Job description

Summary

Learn to deal table games in accordance with established standards in a high volume, fast-paced and customer-oriented environment.

Engagement Expectations

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language
• Proactively greet team members and guests, initiating interaction to provide service
• Always use a positive parting remark to end the conversation

Essential Job Functions

• Attend all dealer school training sessions in order to meet the state and Company training requirements.
• Effectively learn to perform the act of mechanically dealing a game in a proficient manner, according to current Company policies and procedures and applicable gaming regulations.
• Learn how to handle guest transactions, game irregularities, disputes or customer issues that may arise during live action.
• Effectively learn how to exchange currency for chips and pay or collect bets according to house rules in an accurate manner using the training currency and cheques provided in class.
• Performs all other duties as assigned.

Qualifications

• Must be 18 years of age or older.
• High School Diploma or GED required.
• Must possess excellent customer relations and communication skills.
• Outgoing, personable, and professional demeanor.
• Must be able to get along with co-workers and work as a team.
• Must be able to attend all dealer school classes
• Available to work flexible shifts, weekends and holidays.
• Ability to obtain and maintain all necessary licensing.

Physical And Mental Demands

• Regularly required to stand for extended periods of time, see, walk, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.
• Must occasionally lift and/or move up to 25 pounds.
• Must be able to identify colors.
• Able to work with others while maintaining a positive and professional demeanor.
• Able to work in a noisy and smoky environment.