Dealer Relations & Support Specialist

Richardson Sports, Inc.; Houston (TX); In loco; USD 42.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical & Dental Insurance

Paid Time Off

Paid Holidays

Life Insurance

401(k) & FSAs

Descrizione del lavoro

Richardson Sports, Inc. is seeking a Customer Support MVP to serve as the trusted contact for our dealers and distributors across sales divisions. You will respond to inquiries, resolve issues, and help accounts find solutions that drive satisfaction and repeat business.

The role requires clear written and verbal communication, at least one year in customer service, and proficiency with MS Office. We offer comprehensive benefits, PTO, holidays, 401(k), and opportunities to grow with a

Competenze

• Clear written and verbal communication skills.
• At least 1 year in a customer service role.
• Proven ability to maintain strong client relationships.
• Proficiency with MS Office and general computer skills.
• Demonstrated problem-solving abilities in a fast-paced environment.
• Ability to manage multiple tasks/projects simultaneously.

Mansioni

• Build and maintain trusted relationships with accounts (dealers and distributors).
• Process stock and custom purchase orders across three sales divisions.
• Communicate product information, inventory, and delivery timelines to accounts.
• Develop knowledge of Richardson’s product lineup and services.
• Collaborate with outside sales reps and sales managers to ensure exceptional service.
• Assist customers in resolving issues while maintaining positive relationships.

Conoscenze

Communication Pro

Customer Service Experience

Relationship Builder

Tech-Savvy

Problem Solver

Multitasker

Formazione

High School Diploma or GED

College degree preferred

Strumenti

MS Office

Descrizione del lavoro

Richardson Sports, Inc. is seeking a Customer Support MVP to serve as the trusted contact for our dealers and distributors across sales divisions. You will respond to inquiries, resolve issues, and help accounts find solutions that drive satisfaction and repeat business.

The role requires clear written and verbal communication, at least one year in customer service, and proficiency with MS Office. We offer comprehensive benefits, PTO, holidays, 401(k), and opportunities to grow with a