Dealer Relations & Refund Recovery Specialist

Allied Solutions LLC; Dakota Dunes (SD); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

Life and disability insurance

401(k) with company match

Paid time off – 3 weeks

Career growth opportunities

Résumé du poste

Allied Solutions LLC seeks a Dealer Communication Coordinator to manage external dealer communications and refund collections. The role includes data gathering on proceed levels and monitoring dealer performance within a network.

Responsibilities include data entry, analysis, and collaboration with client Dealer Relationship Managers to report escalations, ensure compliance, and drive improved dealer recoveries across multiple systems.

Qualifications

• High school diploma or GED required.
• Associate’s degree, vocational training or technical training preferred.
• 3-4 years of work-related experience required.
• MS Office Experience including Excel and Power BI.
• Access to outside programming systems for documentation work (e.g., RFP program, Cox automotive, client documentation programs).

Responsabilités

• Data entry, analysis and database maintenance of refunds and dealer information.
• Document cancellation refund process through denial or disbursement of funds.
• Monitor and analyze dealer performance and recovery rates.
• Communicate with dealers, lenders and clients; support escalations.
• Collaborate with Dealer Relationship Managers to ensure process quality and compliance.
• Support state regulatory requirements related to product cancellations and funds flow.

Connaissances

Data entry

Analytical thinking

MS Office

Excel

Power BI

Formation

High school diploma or GED

Associate’s degree or technical training

Outils

Excel

Power BI

Description du poste

Allied Solutions LLC seeks a Dealer Communication Coordinator to manage external dealer communications and refund collections. The role includes data gathering on proceed levels and monitoring dealer performance within a network.

Responsibilities include data entry, analysis, and collaboration with client Dealer Relationship Managers to report escalations, ensure compliance, and drive improved dealer recoveries across multiple systems.