Dealer Performance & Profitability Analyst (Hybrid)

CNA National; Scottsdale (AZ); Hybrid; USD 85,000 - 115,000; Full time

Job summary

CNA National in Scottsdale, AZ is seeking a Dealer Performance Analyst to turn dealer and portfolio data into actionable insights that inform profitability across F&I, service, and programs.

You will partner with cross-functional teams to identify drivers, build scenarios, and translate findings into recommendations that support pricing, underwriting, and program strategy. Hybrid work with four days in-office weekly.

Qualifications

• Strong analytical and financial acumen required.
• Ability to identify root causes and quantify performance drivers.
• Experience with scenario analysis and impact modeling.
• Ability to explain analytical conclusions to nontechnical partners.
• Strong cross-functional collaboration skills.

Responsibilities

• Own dealer-, account-, program-, and portfolio-level performance and profitability analysis.
• Identify trends, risks, and opportunities across claims, production, vehicle risk, product mix, pricing, and dealer behavior.
• Break down high-level results into underlying drivers influencing dealer economics.
• Build forward-looking scenarios to evaluate the potential impact of proposed changes before implementation.
• Monitor results after implementation, validate assumptions, and refine recommendations.
• Help establish performance thresholds, early-warning indicators, and escalation triggers.
• Translate dealer-level behaviors into insights that support pricing, underwriting, forecasting, remediation, and program strategy.
• Partner with the Dealer Performance Lead and Reporting Specialist to deliver timely, scalable, dealer-ready insights and tools.

Skills

Analytical thinking

Financial acumen

Cross-functional collaboration

Communication

Scenario analysis

SQL experience

Tools

Tableau

Salesforce

Excel

SQL

Job description

CNA National in Scottsdale, AZ is seeking a Dealer Performance Analyst to turn dealer and portfolio data into actionable insights that inform profitability across F&I, service, and programs.

You will partner with cross-functional teams to identify drivers, build scenarios, and translate findings into recommendations that support pricing, underwriting, and program strategy. Hybrid work with four days in-office weekly.