Dealer Performance & Certification Lead

CNH Industrial Group; Sioux Falls (SD); Hybrid; USD 106,725 - 163,645; Full time

Benefits offered by this job

Flexible work arrangements

Savings & Retirement benefits

Tuition reimbursement

Parental leave

Adoption assistance

Fertility & Family building support

Employee Assistance Programs

Charitable contribution matching and V

Volunteer Time Off

Job summary

CNH Industrial is seeking a Dealer Standards & Certification Manager to design, integrate, and manage the Dealer Performance System. You will align standards, certifications, and incentives to deliver superior customer value and sustain market growth, while simplifying the cost of doing business for dealers and customers.

The role requires 8+ years in channel marketing or dealer network development, cross-functional leadership, and strong financial acumen.

Qualifications

• Bachelor's degree and 8+ years in channel marketing or dealer network development.
• Proven ability to deliver results in complex environments.
• Experience leading cross-functional initiatives and incentive programs.
• Ability to design and implement integrated, scalable performance systems across a dealer network.
• Strong commercial and financial acumen with understanding of volume and market share.

Responsibilities

• Owns and leads the integrated Dealer Performance System aligning standards, certifications, and incentives.
• Ensure dealer programs translate into customer value and measurable market share growth.
• Define expectations for dealer excellence across sales, operations, service, and customer experience.
• Builds dealer capability through certifications strengthening technical skills, sales, and digital adoption.
• Aligns incentive programs to reward behaviors that drive volume and loyalty.
• Simplifies program complexity and reporting requirements.
• Improves dealer experience by increasing transparency and clarity of actions.
• Embeds customer-centric metrics to ensure consistent ownership experiences.
• Establishes governance and accountability to track performance and drive improvement.
• Acts as the system owner to strengthen customer relationships and market growth.

Skills

Channel marketing

Dealer network development

Commercial operations

Incentive programs

Cross-functional initiatives

Strategic thinking

Stakeholder management

Customer-first mindset

Education

Bachelor's Degree

Job description

CNH Industrial is seeking a Dealer Standards & Certification Manager to design, integrate, and manage the Dealer Performance System. You will align standards, certifications, and incentives to deliver superior customer value and sustain market growth, while simplifying the cost of doing business for dealers and customers.

The role requires 8+ years in channel marketing or dealer network development, cross-functional leadership, and strong financial acumen.