DEALER IN TRAINING

Caesars Entertainment; Boonville (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Caesars Entertainment is seeking candidates for a training program to become a table game dealer at our California property. The role focuses on mastering Blackjack and related games while delivering excellent guest service.

During the training, you will work Monday through Friday evenings, with the goal of transitioning to a full dealer position upon successful completion. A Missouri Gaming License is referenced as a requirement, with the intent to obtain proper state licensing as needed.

Qualifications

• Proven customer service skills and a friendly attitude.
• Ability to deal Blackjack and other novelty games.
• Willingness to learn and adhere to gaming policies.

Responsibilities

• Train in responsible table game control and guest care.
• Deal games with high-volume player interaction and maintain a positive mood.
• Build guest relationships and invite continued play while ensuring security of the table.

Skills

Customer service

Deal blackjack

Guest relations

Education

High School diploma or GED

Job description

Position Summary:

Training for responsible control of the table game and ensuring that guests have a favorable gaming experience. Promote great customer service culture through actions and positive attitude. Upon successful completion of initial required training this position will transition to dealer.

Class will be November 30th through December 18th, Five days a week Monday though Friday, from 6pm to Midnight

JOB DUTIES AND RESPONSIBILITIES

This position is training, all duties are for the dealer position that will commence following the successful completion of training as determined by the assigned trainer. The following statements are intended as general examples of the duties of this position and are not all-inclusive. Other reasonable duties may be assigned.

• Must be proficient in dealing Blackjack and Novelty games.
• Deal the game with high-volume customer interactions and maintain a cheerful attitude.
• Build guest relationships by communicating with patrons, making them feel welcome, and inviting them back to play.

• Responsible for guest relations by providing superior customer service and having the durability to deal with challenging guests in a professional and positive manner.

• Dealing the game and monitoring the monies of the table at all times.
• Controlling gaming cards and equipment.

• Responsible for analyzing customer play for cheating scams and suspicious variations in play.

• Accurately and promptly pay winning bets or collect losing bets as adhered by the policies and procedures of a specific game.

• Ensure the safety and security of guests and employees.

• Responsible for maintaining a clean, safe, friendly and fun environment for guests and employees.

• Responsible for meeting departmental goals.

• Act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.

• Other duties as assigned.

JOB QUALIFICATIONS

• High School degree or GED equivalent preferred.

• Able to obtain a Missouri Gaming License.