Dealer Experience & Engagement Manager

MillerKnoll, Inc.; United States; Hybrid; USD 75,000 - 110,000; Full time

Job summary

MillerKnoll, Inc. is seeking a hybrid Dealer Experience Coordinator to coordinate North America dealer initiatives, strengthen partnerships, and support business growth.

This role oversees communications, program activities, and cross-functional coordination to deliver a premium dealer experience. The position includes onsite work four days weekly at Design Yard offices in Holland, MI, and up to 25% travel within the U.S., supporting engagement, leadership development, and major events with

Qualifications

• Bachelor’s degree in business, communications, marketing, or equivalent.
• Experience in program management, communications, learning and development, partner engagement, or events.
• Understanding of dealer/channel or distribution-based business models.
• Strong organizational and project management skills; able to manage multiple priorities.
• Excellent written, verbal, interpersonal, and presentation skills.
• Ability to facilitate virtual and in-person engagements; cross-functional collaboration.

Responsibilities

• Dealer engagement: support advisory forums, coordinate activities, communications.
• Leader development: coordinate curriculum, virtual programming, and participation.
• Communications: manage calendars, content, and materials across teams.
• Events and experiences: plan and execute dealer meetings and major events.
• Dealer insights: review feedback and survey data to identify themes and actions.
• Project management: manage timelines, deliverables, and workflows.

Skills

Program management

Communications

Learning & development

Partner engagement

Events planning

Dealer channel models

Organizational skills

Presentation skills

Cross-functional collaboration

Problem solving

Education

Bachelor’s degree in business/communications/marketing or related field

Tools

PowerPoint

Excel

Microsoft 365

Job description

MillerKnoll, Inc. is seeking a hybrid Dealer Experience Coordinator to coordinate North America dealer initiatives, strengthen partnerships, and support business growth.

This role oversees communications, program activities, and cross-functional coordination to deliver a premium dealer experience. The position includes onsite work four days weekly at Design Yard offices in Holland, MI, and up to 25% travel within the U.S., supporting engagement, leadership development, and major events with