Dealer Experience & Programs Manager

MillerKnoll, Inc.; Holland (MI); Hybrid; USD 80,000 - 110,000; Full time

Job summary

MillerKnoll, Inc. is seeking a dealer experience coordinator to enhance partnerships and drive business growth across North America. The role emphasizes program management, content development, and cross‑functional collaboration.

You will support dealer engagement, leadership development, and major events, using strong writing, presentation, and organizational skills. The position is hybrid, onsite four days a week in Holland, MI, with up to 25% travel within the U.S.

Qualifications

• Bachelor’s degree in business, communications, marketing, or related field or equivalent experience.
• Experience in program management, communications, learning and development, partner engagement, or events.
• Understanding of dealer, channel, or distribution-based business models.
• Strong organizational and project management skills; able to balance multiple priorities.

Responsibilities

• Coordinate dealer experience initiatives to strengthen partnerships and support business growth in North America.
• Oversee dealer communications, programs, and cross-functional coordination for a consistent, premium experience.
• Support dealer engagement, leadership development, and major events with content, project management, and attention to detail.
• Manage timelines, deliverables, and workflows; anticipate needs and resolve execution issues.
• Synthesize dealer feedback and survey data to identify themes and drive improvements.
• Collaborate across teams and with Sales Enablement to develop dealer materials and communications.

Skills

Program management

Communications

Learning and development

Partner engagement

Events

Organizational skills

Presentation skills

Microsoft 365

PowerPoint

Excel

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

PowerPoint

Excel

Job description

MillerKnoll, Inc. is seeking a dealer experience coordinator to enhance partnerships and drive business growth across North America. The role emphasizes program management, content development, and cross‑functional collaboration.

You will support dealer engagement, leadership development, and major events, using strong writing, presentation, and organizational skills. The position is hybrid, onsite four days a week in Holland, MI, with up to 25% travel within the U.S.