Global Enterprise Programs Coordinator

MillerKnoll, Inc.; United States; On-site; USD 70,000 - 105,000; Full time

Job summary

MillerKnoll, Inc. is seeking an Enterprise Program Coordinator to support large regional, national, and global accounts. You will streamline daily support, coordinate information across teams, and ensure a premium customer experience across locations.

You will collaborate with dealers, customers, and internal teams, maintaining up-to-date client boards and playbooks. Strong organizational and communication skills are essential to success in this fast-paced environment.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2-4 years of experience in program or project coordination, sales support, account support, or a related role.
• Strong planning, organizational, time management, and problem-solving skills in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills with the ability to build long-term relationships with customers and associates.

Responsibilities

• Provide flexible day-to-day support to GEM Sellers and GPS Program Managers to streamline workflows for GEM opportunities, projects, and clients.
• Gather information across internal teams, brands, and other sources to support client engagement, bids, and business development activities.
• Coordinate and communicate with global and regional team members, dealers, customers, and internal departments to keep accounts and projects running smoothly.
• Maintain client furniture boards and playbooks, keeping client information accurate and up to date.
• Prepare content for bids, pricing worksheets, MSAs, and framework agreements, and ensure quotes respect contracts.
• Maintain product knowledge of MillerKnoll’s brand portfolio to position value and deliver full-floorplate solutions.
• Drive continuous improvement by identifying opportunities to optimize processes, increase efficiency, and enhance customer experience.
• Perform additional responsibilities as requested to achieve business objectives.

Skills

Program coordination

Sales support

Account coordination

Project planning

Customer service

Communication

Travel readiness

Office software

Education

Bachelor's degree or equivalent

Job description

MillerKnoll, Inc. is seeking an Enterprise Program Coordinator to support large regional, national, and global accounts. You will streamline daily support, coordinate information across teams, and ensure a premium customer experience across locations.

You will collaborate with dealers, customers, and internal teams, maintaining up-to-date client boards and playbooks. Strong organizational and communication skills are essential to success in this fast-paced environment.