Deal Desk Leader - SaaS Growth & Governance (Remote)

Kore.ai; United States; Remote; USD 160,000 - 180,000; Full time

Job summary

Kore.ai is seeking a Senior Manager of Deal Desk to lead and scale our global commercial operations. This role blends strategic leadership with hands-on execution, partnering across Sales, Legal, Finance, and Revenue Operations to optimize enterprise transactions.

You will own deal strategy, pricing governance, and contract operations, while mentoring a small team and driving continuous improvement across the quote-to-cash lifecycle.

Qualifications

• 4+ years of experience in Deal Desk, Sales Operations, or Revenue Operations in SaaS/Cloud/Tech.
• Fast-paced, high-growth environment experience with strategic leadership and hands-on execution.
• Experience drafting order forms with custom commercial or legal language.
• Experience pricing complex enterprise SaaS transactions.
• Experience with AWS Marketplace and Microsoft Azure Marketplace private offers.
• Strong understanding of SaaS pricing models and quote-to-cash processes.
• Familiarity with CRM/CPQ/CLM platforms such as HubSpot, Salesforce, Deal Hub.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Partner with Sales, Customer Success, Partnerships, Finance, and Legal to structure strategic enterprise, partner, and marketplace transactions.
• Review pricing and deal structures to maximize revenue while managing risk.
• Run the company’s commercial approval framework and pricing governance standards.
• Draft and review order forms, amendments and renewals from a pricing perspective.
• Manage creation, delivery, and administration of private offers via AWS and Azure marketplaces.
• Ensure compliance with pricing policies, approvals, and governance standards.
• Lead and mentor the Deal Desk team and accelerate deal execution.

Skills

Deal Desk experience

Sales operations

Pricing strategy

Enterprise SaaS

Cross-functional collaboration

Analytical skills

Stakeholder management

Negotiation

Education

Bachelor’s degree in Business/Finance/Legal Studies

MBA/JD preferred

Tools

HubSpot

Salesforce

Deal Hub

Job description

Kore.ai is seeking a Senior Manager of Deal Desk to lead and scale our global commercial operations. This role blends strategic leadership with hands-on execution, partnering across Sales, Legal, Finance, and Revenue Operations to optimize enterprise transactions.

You will own deal strategy, pricing governance, and contract operations, while mentoring a small team and driving continuous improvement across the quote-to-cash lifecycle.