Deaf Unity Program Manager | Lead & Grow Deaf Services

People-Encouraging-People; Baltimore (MD); On-site; USD 58,000 - 62,000; Full time

Job summary

People-Encouraging-People in Baltimore, MD is seeking a Program Manager to coordinate Deaf Unity services. You will oversee program operations, staff supervision, and budgeting while expanding services and pursuing funding opportunities.

You will hire and train staff, ensure client records meet accreditation standards, conduct ASL staff training, monitor service quality, and collaborate with other agencies to support Deaf clients.

Qualifications

• BA in Social Work, Psychology or Counseling (Master’s preferred).
• Two years in a supervisory role.
• Schedule must be flexible for changes and commitments.
• Strong organizational and communication skills.
• Ability to work with the deaf population and knowledge of deaf culture.

Responsibilities

• Hire, supervise, and train staff; perform evaluations and initiate disciplinary actions.
• Coordinate level and quality of services for clients and community.
• Ensure client records meet accreditation requirements.
• Conduct staff training in American Sign Language (ASL).
• Develop program guidelines and materials as needed.
• Monitor housing placements, discharges, and site files.
• Oversee residential site quality of services.
• Monitor crisis intervention and assistance.
• Conduct regular staff meetings to address concerns.
• Collect and assess Quality Assurance data.
• Monitor budgets and billing for the program.
• Coordinate with other agencies serving deaf populations.
• Communicate with other departments about client needs and schedule inter-departmental meetings.
• Ensure compliance with regulatory reporting requirements.

Skills

Staff supervision

Organizational skills

Communication skills

ASL proficiency

Education

Bachelor’s degree in Social Work/Psychology/Counseling

Master’s degree preferred

Job description

People-Encouraging-People in Baltimore, MD is seeking a Program Manager to coordinate Deaf Unity services. You will oversee program operations, staff supervision, and budgeting while expanding services and pursuing funding opportunities.

You will hire and train staff, ensure client records meet accreditation standards, conduct ASL staff training, monitor service quality, and collaborate with other agencies to support Deaf clients.