Deaf Unity Program Lead (ASL) – Program & Team Oversight

PEP; Baltimore (MD); On-site; USD 58,000 - 62,000; Full time

Job summary

PEP seeks a full-time Program and Interpreter Coordinator for Deaf Unity services in Baltimore, MD. You will oversee program design, staffing, budgeting, and quality assurance for Deaf clients with chronic mental illnesses, ensuring services meet licensing standards and funding requirements.

You will hire and train staff, monitor service delivery, coordinate with external agencies, and ensure proper documentation and regulatory compliance.

Qualifications

• Bachelor's Degree in Social Work, Psychology, Counseling or related field; 5+ years of relevant experience.
• Two years of supervisory experience.
• Must have strong organizational and communication skills.
• Must be able to work with the deaf population and understand deaf culture.

Responsibilities

• Hire, supervise, and train Deaf Unity staff; conduct evaluations and disciplinary actions as needed.
• Review and coordinate services for client quantity and quality; monitor progress notes and IRPs.
• Ensure client records meet accreditation requirements and privacy standards.
• Conduct staff training in American Sign Language; develop program guidelines and materials.
• Monitor housing placements, discharges, and residential site files.
• Monitor service quality at residential sites and overall program operations.
• Perform crisis intervention as necessary and lead regular staff meetings.
• Collect, document, and assess Quality Assurance metrics.
• Monitor program funding budgets and billing activities; coordinate with other agencies.
• Communicate with other departments regarding client concerns and schedule inter-departmental meetings.
• Ensure compliance with regulatory reporting requirements.

Skills

ASL knowledge

Organizational skills

Communication skills

Supervisory experience

Education

Bachelor's Degree in Social Work, Psychology, Counseling

Job description

PEP seeks a full-time Program and Interpreter Coordinator for Deaf Unity services in Baltimore, MD. You will oversee program design, staffing, budgeting, and quality assurance for Deaf clients with chronic mental illnesses, ensuring services meet licensing standards and funding requirements.

You will hire and train staff, monitor service delivery, coordinate with external agencies, and ensure proper documentation and regulatory compliance.