DDA Program Manager - Lead Compliance & Person-Centered Care

WINDSOR WOODS; Maryland; On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job summary

Windsor Woods Home Care in Maryland is seeking a highly organized DDA Program Manager to oversee services for individuals with intellectual and developmental disabilities. This role ensures compliance with Maryland DDA regulations, Medicaid Waiver requirements, COMAR standards, and person-centered practices while coordinating among individuals, families, DSPs, and regulatory agencies.

You will monitor service delivery, support staff, facilitate care planning, maintain documentation for Medicaid

Qualifications

• Bachelor's degree in Human Services, Psychology, Social Work, Nursing, Rehabilitation, or a related field.
• Minimum of three (3) years of management experience in DDA healthcare, DDA homecare, or DDA management services.
• Experience working with individuals with intellectual and developmental disabilities.
• Knowledge of Maryland DDA regulations, COMAR 10.22 requirements, Person-Centered Planning, LTSS Maryland system, Incident Management and quality assurance processes.
• Supervisory experience with staff

Responsibilities

• Oversee daily operations of residential, day, employment, and community support programs.
• Ensure services are provided according to each individual's PCP.
• Coordinate with families, guardians, nurses, behavior specialists, and CCS.
• Promote independence, self-determination, and community inclusion.
• Monitor progress toward personal goals and outcomes.
• Ensure meaningful opportunities in employment, education, recreation, and community life.
• Hire, train, and supervise Direct Support Professionals (DSPs).
• Conduct performance evaluations and provide coaching.
• Ensure completion of required DDA and agency training.
• Manage staffing schedules and coverage.
• Maryland DDA regulations
• COMAR requirements
• Medicaid Waiver standards
• CMS HCBS requirements
• Maintain readiness for DDA licensing and quality assurance reviews.
• Monitor medical, behavioral, and environmental needs.
• Ensure medications, appointments, and health supports are properly managed.
• Investigate and report incidents according to DDA policies.
• Develop corrective actions when necessary.
• Review progress notes and service documentation.
• Ensure timely completion of reports and assessments.
• Maintain records required for Medicaid billing and DDA audits.
• Monitor service quality and participant satisfaction
• Participate in PCP meetings and annual reviews.
• Communicate with CCS agencies, families, guardians, healthcare professionals, and state agencies.
• Assist with admissions, transitions, and discharge planning.
• Manage program expenses and staffing resources.
• Ensure services are authorized and provided within approved funding limits.
• Assist with utilization and productivity monitoring.

Skills

Management experience

ID/DD knowledge

Regulatory knowledge

Education

Bachelor's degree in Human Services, Psychology, Social Work, Nursing, Rehabilitation, or related field

Job description

Windsor Woods Home Care in Maryland is seeking a highly organized DDA Program Manager to oversee services for individuals with intellectual and developmental disabilities. This role ensures compliance with Maryland DDA regulations, Medicaid Waiver requirements, COMAR standards, and person-centered practices while coordinating among individuals, families, DSPs, and regulatory agencies.

You will monitor service delivery, support staff, facilitate care planning, maintain documentation for Medicaid