DD Services Operations Lead

Rock Creek Foundation; Silver Spring (MD); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Mon-Fri schedule 9–5

403(b) retirement plan

Health, dental, vision insurance

Paid time off

Birthday leave

Tuition reimbursement

Employee assistance program

Wellness program

Discounts

Life insurance

Job summary

Rock Creek Foundation in Silver Spring, MD seeks an Assistant Director to support the Director of DD Services in day-to-day operations of DD Residential and Day programs. You’ll oversee staff including Residential Coordinators, Day Program Counselors, and 1:1 assistants, ensuring compliance with CARF, COMAR, and state/federal regulations.

Responsibilities include budgeting, staff scheduling, training, incident reporting, QA processes, and program expansion.

Qualifications

• Bachelor’s Degree in a human service or related field; OR associate’s degree.
• (4) years of Supervisory experience and/or training.
• (5) years of experience providing support to adults with ID/DD and SPMI; OR equivalent combination of education and experience.

Responsibilities

• Develop and manage the operational and fiscal activities of the department to include staffing levels, budgets, and financial goals.
• Analyze and document business processes and problems.
• Develop solutions to enhance efficiencies.
• Coordinate and implement general departmental projects.
• Conduct and manage trainings based on departmental and staffing requirements.
• Reward, evaluate, and discipline staff.
• Responsible for the professional development of current staff.
• Manage staff scheduling, including assignments and rotations, trainings, and vacations.

Skills

Supervisory experience

Staff management

Budgeting

Training delivery

Quality compliance

Education

Bachelor’s Degree in a human service or related field

Associate’s Degree

Tools

EMR systems

Job description

Rock Creek Foundation in Silver Spring, MD seeks an Assistant Director to support the Director of DD Services in day-to-day operations of DD Residential and Day programs. You’ll oversee staff including Residential Coordinators, Day Program Counselors, and 1:1 assistants, ensuring compliance with CARF, COMAR, and state/federal regulations.

Responsibilities include budgeting, staff scheduling, training, incident reporting, QA processes, and program expansion.