Assistant Director of DD Services

Rock Creek Foundation; Silver Spring (MD); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Mon-Fri schedule 9–5

403(b) retirement plan

Health, dental, vision insurance

Paid time off

Birthday leave

Tuition reimbursement

Employee assistance program

Wellness program

Discounts

Life insurance

Job summary

Rock Creek Foundation in Silver Spring, MD seeks an Assistant Director to support the Director of DD Services in day-to-day operations of DD Residential and Day programs. You’ll oversee staff including Residential Coordinators, Day Program Counselors, and 1:1 assistants, ensuring compliance with CARF, COMAR, and state/federal regulations.

Responsibilities include budgeting, staff scheduling, training, incident reporting, QA processes, and program expansion.

Qualifications

• Bachelor’s Degree in a human service or related field; OR associate’s degree.
• (4) years of Supervisory experience and/or training.
• (5) years of experience providing support to adults with ID/DD and SPMI; OR equivalent combination of education and experience.

Responsibilities

• Develop and manage the operational and fiscal activities of the department to include staffing levels, budgets, and financial goals.
• Analyze and document business processes and problems.
• Develop solutions to enhance efficiencies.
• Coordinate and implement general departmental projects.
• Conduct and manage trainings based on departmental and staffing requirements.
• Reward, evaluate, and discipline staff.
• Responsible for the professional development of current staff.
• Manage staff scheduling, including assignments and rotations, trainings, and vacations.

Skills

Supervisory experience

Staff management

Budgeting

Training delivery

Quality compliance

Education

Bachelor’s Degree in a human service or related field

Associate’s Degree

Tools

EMR systems

Job description

Are you ready to make a real difference in the lives of individuals with intellectual and developmental disabilities, with co-occurring disorders? Join our team at Rock Creek where passion drives everything we do!

About Us:

At Rock Creek, we believe in empowering individuals to live fulfilling and independent lives. We provide comprehensive support services to individuals with developmental disabilities, fostering their growth, independence, and happiness. At Rock Creek, we're not just a team – we’re a family driven by love, compassion, and the unwavering belief that everyone deserves to live a life filled with purpose and joy. We provide personalized support services to individuals with intellectual, developmental disabilities and or mental health diagnosis, empowering them to live life on their own terms.

What We’re Looking For

The Assistant Director is responsible for assisting the Director of DD Services with the day‑to‑day operations of DDA programs and all staff. This position provides oversight, coordination, and supervision of the following in both DD Residential and DD Day programs: House Management, Residential Coordinators, Day Program Counselors, Behavioral 1:1 Assistants, CDS Program Manager. Hiring and training of program staff, special projects, licensure of residence, Person Centered Plan development, community outreach, and client retention. The position ensures compliance with CARF, COMAR, State and Federal regulations, while supporting departmental teams in active participation in continuous quality improvement activities.

What You’ll Do

• Assist in developing and managing the operational and fiscal activities of the department to include staffing levels, budgets, and financial goals
• Analyze and document business processes and problems
• Develop solutions to enhance efficiencies
• Coordinate and implement general departmental projects
• Conduct and manages trainings based on departmental and staffing requirements
• Reward, evaluate, and discipline staff
• Responsible for the professional development of current staff
• Responsible for staff scheduling toincludework assignments/rotations, employee training, employee vacations, overtime assignment, back-up for absent employees, and shift rotations
• Processes and submits timesheets, payroll and mileage for the department
• On call for staffing and clinical emergencies
• Respond to and resolve customer complaints
• Obtain funding from the DDA for the current and prospective consumers
• Monitor and record all incident reports within the departments, submit reports to compliance officer, and input data in monitoring system
• Assist the Director as needed with writing and submitting all DDA incident reports within 24-hours
• Audit clinical charts regularly and provide feedback and staff training as needed
• Oversees the Electronic Medical Record, and completes regular audits
• Submit QA Incident documentation monthly toappropriate personnel
• Assist in creating and implementing annual QA reporting
• Ensures implementation of standing committee representations
• Review of LTSS and working with DDA Director, billing and departmental teams to address recoupment of funds and exceptions
• Attend all mandatory meetings
• Assist in the preparation and setup of new houses (i.e.: licensure, furnishings, etc.)
• Manage assigned departmental employees
• Responsible for the overall direction, coordination, and evaluation ofservices
• Carries out supervisory responsibilitiesin accordance withthe organization’s policies, accreditation requirements, and applicable words.
• Responsible for interviewing, hiring, terminating and training employees; planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
• Is on call for all departmental needs
• Participates in and successfully completes all required trainings
• Maintains knowledge of CARF, COMAR, DDA, State and Federal regulations
• Assist the DDA Director with program expansion
• Other duties as assigned

What We Require

• Bachelor’s Degree in a human service or related field of study; OR associate’s degree
• (4) years of Supervisory experience and/or training
• (5) years of experience providing support to adults with ID/DD and SPMI; OR equivalent combination of education and experience.

Supervisory Responsibilities

Manages assigned departmental employees. Is responsible for the overall direction, coordination, and evaluation of services. Carries out supervisory responsibilities in accordance with the organization's policies, accreditation requirements and applicable laws. Responsibilities include interviewing, hiring, terminating and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

What We Offer

Annual Salary Range

$70,000 - $75,000

At The Rock Creek Foundation, You’re Not Just An Employee — You’re a Valued Change Agent. Here’s What You Can Expect

• Schedule: Monday-Friday 9:00am to 5:00pm
• Robust Retirement Plan – 403(b) with company match to support your future.
• Health Coverage That Cares – Comprehensive medical, dental, and vision insurance.
• Time to Recharge – Generous paid time off.
• Celebrate You – Enjoy your birthday off every year!
• Training & Growth – Ongoing development programs and career advancement opportunities.
• Culture of Purpose – A welcoming, inclusive environment where you belong.
• Tuition Reimbursement – Invest in your education, and we’ll support you.
• Employee Assistance Program – Confidential support for life's challenges.
• Wellness Perks – Annual wellness initiatives and access to the Calm App.
• Recognition & Rewards – Through our Awardco platform and referral program.
• Exclusive Discounts – Enjoy deals through FunEx and more.
• Comprehensive Insurance–
  • Life and AD&D insurance provided at no cost
  • Short- and long-term disability coverage
  • Optional legal assistance and transferable life insurance
  • Pet insurance for your furry family
  • Ancillary plans like critical illness, accident, and hospital indemnity
• Financial Flexibility – Flexible spending accounts (FSA) to help with healthcare and dependent care expenses.

We understand that no candidate is perfectly qualified for any job, and we believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.

Disclaimers

Rock Creek Foundation aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

Rock Creek Foundation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Rock Creek Foundation participates in E-Verify. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf