DC Workplace Ops & Experience Lead

Chaos Industries; Washington; Vor Ort; USD 100.000 - 130.000; Vollzeit

Benefits dieser Stelle

Health benefits

401k match

Free daily lunch

Unlimited PTO

Relocation assistance

Zusammenfassung

CHAOS Industries inWashington, DC is seeking a Workplace Operations Manager to own the DC employee experience and run day-to-day office operations. You will lead the team responsible for vendors, services, and programs that keep the DC workplace productive and welcoming.

This role spans long-term strategy and hands-on tasks—from restocking the kitchen to launching new service programs, tightening vendor processes, and documenting standardized workflows.

Qualifikationen

• 5–7 years of experience in workplace, office management, facilities, operations, or a related field.
• Experience managing vendors and service contracts, and owning a budget.
• Exceptional organizational skills and attention to detail.
• Strong project management instincts with the ability to juggle multiple priorities simultaneously.
• A hands‑on, no‑task‑too‑small attitude, with the strategic judgment to know which problems deserve a system and which just need doing.
• Ability to work independently, identify what needs to be done, and move work forward without extensive direction.
• A service‑oriented, hospitality mindset and a genuine interest in the employee experience.
• Comfortable building structure in ambiguous, fast‑paced environments.
• Excellent written and verbal communication skills across technical and non‑technical teams.
• Curious, resourceful, and proactive; you enjoy figuring things out and improving the way things are done

Aufgaben

• Own day-to-day operations across our DC building portfolio and be primary contact for employees, building management, and landlords.
• Manage workplace services end to end (snacks, supplies, lunch, mail, on-site amenities).
• Source, onboard, and manage workplace vendors with contracts, pricing, SLAs, invoicing, reviews.
• Plan and run events and experiences in DC, from team gatherings to leadership visits.
• Manage the DC workplace budget, track spend, forecast needs, and identify savings.
• Partner with Facilities on maintenance, repairs, moves, and issues; ensure quick resolutions.
• Support office expansions, renovations, and relocations in DC from planning through occupancy.
• Coordinate with IT, Security, Finance, People, Legal, and business leaders.
• Maintain records for leases, floor plans, workplace standards, vendors, and docs.
• Develop standardized documentation, workflows, and repeatable processes.
• Gather employee feedback and use it to improve services, spaces, programs.
• Help create scalable workplace practices for a growing organization

Kenntnisse

Organizational skills

Vendor management

Budget ownership

Project management

Communication

Independent worker

Hospitality mindset

Jobbeschreibung

CHAOS Industries inWashington, DC is seeking a Workplace Operations Manager to own the DC employee experience and run day-to-day office operations. You will lead the team responsible for vendors, services, and programs that keep the DC workplace productive and welcoming.

This role spans long-term strategy and hands-on tasks—from restocking the kitchen to launching new service programs, tightening vendor processes, and documenting standardized workflows.