DC Workplace Operations Lead: Employee Experience & Vendors

Chaos Industries; Washington (District of Columbia); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401k match

Free daily lunch

Job summary

CHAOS Industries is seeking a proactive Workplace Operations Manager for our DC office. You will own daily operations, vendor programs, and the employee experience, scaling processes as the company grows.

A hands-on leader, you’ll balance strategy with execution across spaces, services, and documentation. The role requires 5–7 years in workplace/Facilities, strong vendor management, and exceptional organizational skills.

Qualifications

• 5-7 years of experience in workplace, office management, facilities, or a related field.
• Experience managing vendors and service contracts, and owning a budget.
• Exceptional organizational skills and attention to detail.
• Strong project management instincts and ability to juggle priorities.
• Hands-on, proactive attitude with strategic judgment for when to systematize.

Responsibilities

• Own day-to-day operations across DC building portfolio and serve as primary contact for employees, management, and landlords.
• Manage workplace services end to end, including snacks, supplies, lunch, mail, and on-site amenities.
• Source, onboard, and manage workplace vendors, contracts, pricing, SLAs, invoicing, and reviews.
• Plan and run events and experiences in DC, from team gatherings to leadership visits.
• Manage DC workplace budget, forecast needs, and identify savings without compromising quality.
• Collaborate with Facilities on maintenance, repairs, space moves, and buildings issues.
• Support office expansions, renovations, relocations, and occupancy planning.
• Coordinate with IT, Security, Finance, People, Legal, and leaders across the business.
• Maintain leases, floor plans, workplace standards, vendors, and ops documentation.
• Develop standardized docs, workflows, and repeatable processes for operations.

Skills

Vendor management

Operations planning

Stakeholder coordination

Project management

Organizational skills

Education

Bachelor's degree in a related field

Tools

MS Office

Facility management software

Job description

CHAOS Industries is seeking a proactive Workplace Operations Manager for our DC office. You will own daily operations, vendor programs, and the employee experience, scaling processes as the company grows.

A hands-on leader, you’ll balance strategy with execution across spaces, services, and documentation. The role requires 5–7 years in workplace/Facilities, strong vendor management, and exceptional organizational skills.