DC HR Leader – Distribution Center Operations & People

Chick-fil-A Supply

Cartersville (GA)

On-site

USD 120,000 - 180,000

Full time

14 days+

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Job summary

Chick-fil-A Supply is seeking an HR Leader to guide the day-to-day HR operations at the new Cartersville, GA distribution center. This role reports to the Regional HR Leader and partners with CFA Inc. to drive the HR strategy across the DC and its workforce.

You will lead recruitment, performance management, engagement initiatives, and training while ensuring compliance with federal and state requirements. The position emphasizes workforce development and awards programs, with a focus on safety

Qualifications

3 years of HR experience in a distribution or manufacturing environment.
High School Diploma or equivalent.
Demonstrated knowledge of general HR policies, procedures and practices.
Ability to build relationships with and influence others across multiple operations.
Ability to navigate a confrontational situation, ensuring all parties are treated with honor, dignity, and respect.
Excellent business communication and presentation skills.
Experience with investigations including, but not limited to, accidents and harassment allegations.
Experience recruiting and developing a strong, diverse team.
Ability to lead through change management.
Proficient in Microsoft Word, Excel, and Outlook.
Proficient communicating in English (reading, writing, and speaking) to safely follow verbal instructions, complete documentation and paperwork, and accurately read and interpret company communications.

Responsibilities

Provide guidance on performance management, problem solving, and various policies (e.g., FMLA, ADA, workers’ compensation).
Execute recruitment and retention initiatives that support the broader business goals of the DC.
Coordinate with the legal team at CFA Inc. to ensure legal compliance with all applicable federal and state requirements and advise DC leaders on employment law and government regulations.
Implement and oversee performance review and incentive programs within the DC.
Achieve target KPIs related to attrition, employee engagement and safety.
Drive and oversee team member employee engagement strategy across all departments of the DC.
Support organizational growth and future distribution center operations by participating in interview events, training/onboarding and providing temporary talent support.
Complete other activities as deemed valuable by the organization.