Dayton HVAC & Plumbing Dispatch Specialist

Logan Inc; Dayton (OH); Presencial; USD 28.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly pay

Performance bonuses & profit sharing

Medical, dental & vision insurance

Company-paid life & AD&D insurance

Short- and long-term disability

401(k) with 4% company match + Roth

PTO & paid sick time

Paid training and ongoing development

Career growth opportunities

Stable, family-owned company

Descripción de la vacante

Logan Services is seeking a Service Dispatcher for HVAC & plumbing in Dayton, OH. You will coordinate technician schedules, manage changes, and keep field teams moving to deliver excellent customer experiences.

The role emphasizes clear communication, problem-solving under pressure, and meticulous scheduling across multiple teams using CRM and dispatch systems. Join a stable, family-owned company with strong growth opportunities.

Formación

• Experience in dispatching, scheduling, or operations coordination preferred.
• Background in logistics and customer service is a plus.
• Familiarity with HVAC/plumbing/home services a bonus.

Responsabilidades

• Schedule HVAC and plumbing service calls and maintenance visits.
• Dispatch technicians based on availability, location, and skills.
• Monitor routes and adjust plans to maximize efficiency.
• Coordinate emergency and priority service calls for customers.
• Maintain accurate scheduling data in CRM/dispatch systems.

Conocimientos

Dispatching

Scheduling

Customer service

Logistics

Operations coordination

Administration

Herramientas

CRM systems

Dispatch software

Descripción del empleo

Logan Services is seeking a Service Dispatcher for HVAC & plumbing in Dayton, OH. You will coordinate technician schedules, manage changes, and keep field teams moving to deliver excellent customer experiences.

The role emphasizes clear communication, problem-solving under pressure, and meticulous scheduling across multiple teams using CRM and dispatch systems. Join a stable, family-owned company with strong growth opportunities.