Daytime Power Transport Dispatcher - 4 on 4 off

Hirschbach; Memphis (TN); On-site; USD 42,000 - 66,000; Full time

Job summary

Hirschbach is seeking a Daytime Dispatcher to coordinate and manage daily transportation operations during business hours. You will schedule and dispatch drivers, monitor shipments, address delays, and ensure customer delivery requirements are met in a timely and efficient manner.

You will work with drivers, customers, and the operations team to optimize performance, support Hours of Service compliance, and build positive relationships across the Hirschbach network.

Qualifications

• Requires a high school diploma or equivalent; relevant professional experience preferred.
• Bachelor's degree in Transportation/Logistics/Supply Chain or related field is preferred.
• Ability to process information accurately and energetically; capable of multitasking and prioritizing work.

Responsibilities

• Communicates with drivers; answers calls, emails, and messages promptly to minimize hold times.
• Sends preplans to drivers and secures load commitments in a timely manner.
• Completes loaded and empty calls.
• Tracks operator performance from dispatch to delivery to ensure on-time service.
• Manages operator availability and updates drivers' PTA accurately.
• Optimizes performance including on-time pickup/delivery, Hours of Service compliance, and scheduling preferences.
• Builds and maintains professional relationships with Hirschbach operators and operations team.
• Coaches drivers to identify improvements and provides training as needed.
• Collaborates with Safety to ensure policy compliance and effective coaching.
• Identifies issues with settlements or pay and works with Driver Payroll to resolve them.
• Attends meetings related to Hirschbach operators and may travel to terminal locations.
• Oversees driver availability to maximize fleet productivity.
• Performs other duties to help accomplish organizational goals.

Skills

Communication

Time management

Multitasking

Computer proficiency

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Bachelor's Degree in Transportation/Logistics/Supply Chain

Tools

ERP systems

Transportation management software

Job description

Hirschbach is seeking a Daytime Dispatcher to coordinate and manage daily transportation operations during business hours. You will schedule and dispatch drivers, monitor shipments, address delays, and ensure customer delivery requirements are met in a timely and efficient manner.

You will work with drivers, customers, and the operations team to optimize performance, support Hours of Service compliance, and build positive relationships across the Hirschbach network.