Part-Time Dispatcher: Timely Driver Scheduler (Mon/Wed/Fri)

Krapf Group - School Bus and Transportation; Hampton (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Dental & Vision plans

Flexible Spending Account

Employee Assistance Programs

Teladoc Telemedicine Services

401K + Match

Access to wellness programs

Job summary

Krapf Group - School Bus and Transportation is seeking a dispatcher to manage driver dispatch, scheduling, and driver communications while ensuring safety and compliance with regulations. The role supports operations with a focus on on-time performance and customer service.

The position involves coordinating trips from inception to completion, monitoring driver activity, and working with the Operations Manager to resolve issues and optimize downtime.

Qualifications

• 2 years in a dynamic dispatch environment preferred.
• Must be 21 years of age and possess a valid driver’s license.
• Excellent communication & customer service skills.
• Ability to perform multiple tasks during peak hours and remain calm and supportive of drivers.
• Good organizational skills and attention to detail.

Responsibilities

• Dispatch drivers in accordance with contract requirements and regulations.
• Coordinate scheduling of trips from inception to completion.
• Monitor daily driver communications and provide updates; troubleshoot issues.
• Prepare and review driver schedules and timesheets.
• Interact with personnel regarding equipment, driver hours and customer issues.
• Respond calmly and professionally to issues; report performance issues.
• Coordinate maintenance with shop to minimize downtime.
• Work with Operations Manager and other dispatchers to meet objectives.
• Control costs by monitoring driver hours.

Skills

Dynamic dispatch experience

Excellent communication

Customer service

Multitasking

Teamwork

Computer literacy

Education

High School Diploma or equivalent

Tools

Computer literacy

Job description

Krapf Group - School Bus and Transportation is seeking a dispatcher to manage driver dispatch, scheduling, and driver communications while ensuring safety and compliance with regulations. The role supports operations with a focus on on-time performance and customer service.

The position involves coordinating trips from inception to completion, monitoring driver activity, and working with the Operations Manager to resolve issues and optimize downtime.