Daytime Customer Service Exit Booth Agent - DAL Airport

National Car Rental; Dallas (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan including 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

No Airport Clearance Required

Job summary

National Car Rental at Dallas Love Field Airport is seeking an Exit Booth Agent to greet customers and manage Emerald Aisle transactions with efficiency and courtesy.

Responsibilities include preparing rental documents, verifying vehicle information, assisting Emerald Aisle members, and maintaining a clean, stocked exit booth. Schedule includes weekends and weekdays with varied shifts.

Qualifications

• Must be at least 18 years of age.
• Valid driver's license with no more than 2 moving violations and/or at-fault accidents in past 3 years.
• No drug or alcohol related conviction on driving record in past 5 years.
• Must be authorized to work in the United States without sponsorship now or in the future.
• Available to work weekends, nights and holidays per shift bid.

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide Emerald Aisle member options and refueling services.
• Maintain the Exit Booth and surrounding area for a neat, orderly image.
• Ensure Exit Booth is stocked with supplies to meet customer needs.
• Greet customers, make eye contact, and thank them at the end of transactions.
• Assist customers with directions and local area information; resolve service issues as needed.
• Perform additional duties to maintain service levels.

Skills

Customer service

Communication

Attention to detail

Job description

Overview

Enterprise Mobility operates the Enterprise Rent‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

The pay for this position offers an average of $19.39/hour (15.50 per hour plus incentives).

This position is located at the Dallas Love Field Airport at 7366 Cedar Springs Road Dallas TX 75235.

We Offer

• Paid time off


• Employee rental car discounts


• Retirement savings plan including 401k with matching profit sharing


• Health Insurance


• Life Insurance


• Dental Insurance


• Vision Insurance


• Training and development


• No Airport Clearance Required

Schedule: Saturday-Sunday 8:00am-4:00pm & Monday-Wednesday 10:00am-6:00pm

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Prepare all rental documents accurately and completely


• Verify car information and VIN number for security and car control


• Provide additional service to Emerald Aisle members by offering our refueling option


• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image


• Ensure that Exit Booth is stocked with appropriate supplies to meet the needs of our customers


• Provide all customers with undivided attention while assisting them at the exit booth


• Make eye contact and greet all customers


• Thank customer at the conclusion of all transactions


• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary


• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer


• Seek to improve job performance through self-assessment, skill development, training and goal setting


• Maintain a regular and reliable level of attendance and punctuality


• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age


• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years


• No drug or alcohol related conviction on driving record in the past 5 years


• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.


• Apart from religious observation, must be available to work the following schedule as part of an operational shift bid including weekends, nights and holidays: Saturday-Sunday 8:00am-4:00pm & Monday-Wednesday 10:00am-6:00pm