Seasonal Exit Agent - Denver International Airport

National Car Rental; Denver (CO); On-site; USD 205,000 - 291,000; Part time

Benefits offered by this job

Employee discount

Training and development

Job summary

National Car Rental at Denver International Airport is seeking a seasonal Exit Booth Agent to greet customers and process rental transactions with a focus on fast, friendly service.

Responsibilities include documenting rentals, verifying vehicle information, assisting Emerald Aisle members, and maintaining a neat booth while providing local information and directions as needed.

Qualifications

• Must be 18 years or older.
• Valid driver's license with no more than 2 moving violations in 3 years.
• No drug or alcohol related conviction in past 5 years.
• Authorized to work in the United States without sponsorship.
• Seasonal position lasting up to 180 days.

Responsibilities

• Prepare all rental documents accurately.
• Verify car information and VIN for security.
• Assist Emerald Aisle members with refueling option.
• Maintain a neat, orderly exit booth area.
• Stock exit booth with necessary supplies.
• Greet customers and provide undivided attention.
• Assist with directions and local information.
• Resolve customer service issues efficiently.
• Maintain regular attendance and punctuality.
• Perform miscellaneous duties as assigned.

Skills

Customer service

Communication

Punctuality

Job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a seasonal Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

This position pays $21.00/ hr, and is located at The Denver International Airport : 24530 E 78th Ave Denver CO 80249

• Seasonal employees cannot exceed 180 days of service**

Schedule start times available: 10am or 11am

Benefits Package

• Employee discount
• Training and development

Responsibilities

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that Exit Booth is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers
• Thank customer at the conclusion of all transactions
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age
• Must have valid driver's license with no more than 2 moving violations and/or at-fault accidents on your driving record in the past three years
• Must have no drug or alcohol related conviction on driving record in the past five years (DWI/DUI)
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must be available for Seasonal work lasting a maximum of 180 days.