Daycare Enrollment Specialist

EYE TO I LEARNING; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Eye to I Learning in Columbus, OH is seeking a Daycare Enrollment Specialist to welcome families and guide them through the enrollment journey. You will manage inquiries, conduct tours, and ensure accurate records and compliance.

You will collaborate with center teams to onboard families, support marketing efforts, and close enrollments while maintaining a warm, family-friendly approach.

Qualifications

• Strong interpersonal and communication skills with a warm, family-friendly demeanor.
• Proficiency in data entry and experience with enrollment or CRM software.
• Highly organized with the ability to manage multiple inquiries and priorities simultaneously.
• Knowledge of Ohio childcare licensing and enrollment compliance is a plus.
• Sales or customer service background with a proven ability to build relationships and close enrollments.

Responsibilities

• Manage the full enrollment process from initial inquiry to first day of attendance.
• Conduct center tours and consultations, communicating program offerings and curriculum philosophy.
• Maintain and update enrollment records, waitlists, and family databases with accuracy.
• Follow up with prospective families via phone, email, and in-person to drive enrollment conversions.
• Collaborate with center directors and teaching staff to ensure smooth family onboarding.
• Assist with enrollment-related marketing efforts, including community outreach and referral programs.
• Ensure all enrollment documentation and compliance requirements are completed in accordance with state childcare regulations.

Skills

Interpersonal skills

Communication

Data entry

Organization

Sales / enrollment closing

Education

High school diploma or equivalent

Associate's or Bachelor's in ECE or related field preferred

Tools

CRM software

Job description

About the Role:

Heavenly Kids is looking for a passionate and people-focused Daycare Enrollment Specialist to join our growing team! In this role, you'll be the welcoming first point of contact for families seeking quality childcare, guiding them through every step of the enrollment journey. If you love connecting with families and making a meaningful impact on children's lives, this is the opportunity for you.

Responsibilities:

• Manage the full enrollment process for prospective and incoming families, from initial inquiry to first day of attendance
• Conduct center tours and consultations, effectively communicating program offerings and curriculum philosophy
• Maintain and update enrollment records, waitlists, and family databases with accuracyFollow up with prospective families via phone, email, and in-person to drive enrollment conversionsCollaborate with center directors and teaching staff to ensure smooth family onboardingAssist with enrollment-related marketing efforts, including community outreach and referral programsEnsure all enrollment documentation and compliance requirements are completed in accordance with state childcare regulations

  Requirements:

  • Prior experience in childcare, early childhood education, or customer-facing enrollment/admissions roles preferred
  • Strong interpersonal and communication skills with a warm, family-friendly demeanor
  • Proficiency in data entry and experience with enrollment or CRM software
  • Highly organized with the ability to manage multiple inquiries and priorities simultaneously
  • Knowledge of Ohio childcare licensing and enrollment compliance is a plus
  • Sales or customer service background with a proven ability to build relationships and close enrollments
  • High school diploma or equivalent required; Associate's or Bachelor's degree in Early Childhood Education or related field preferred

  About Us:

  Eye to I Learning is a trusted early childhood education provider in Columbus, OH, dedicated to nurturing young minds through individualized, developmentally appropriate learning experiences. Families choose us for our compassionate staff, engaging curriculum, and commitment to creating a safe and stimulating environment for every child. Our team is passionate about what they do, and we foster a supportive workplace culture where educators and staff feel valued every day.