Front of House Team Member

Chick-fil-A Joppa Road; Parkville (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Fun work environment

Learning from experienced leaders

Job summary

Join a dynamic team in a leadership role at a highly esteemed restaurant chain. This hands-on management opportunity allows you to influence others positively while developing your professional skills. As a Team Leader, you will focus on operational excellence and team development, ensuring a friendly environment for both guests and team members. With flexible scheduling and opportunities for growth, this role is perfect for those looking to advance their careers in the hospitality industry. Embrace the chance to lead a dedicated team and make a lasting impact in a supportive environment.

Qualifications

• At least 18 years old upon hire date.
• 1+ years of leadership experience leading a team of five or more.

Responsibilities

• Participate in day-to-day operations in a fast-paced restaurant.
• Assist in training new hires and lead shifts.

Skills

Leadership experience

Communication skills

Customer service

Teamwork

Problem-solving

Job description

Do you have leadership experience and are looking for a great opportunity to impact others and lead a team?

Join us as in a leadership role at Chick-fil-A Joppa Road. This hands-on management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This opportunity provides a clear roadmap for your professional growth and has room for advancement in our restaurant.

A leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities (must reapply each year)
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• At least 18 years old upon hire date
• 1+ year(s) of leadership experience leading a team of five or more people
• Reliable and timely transportation to and from work
• Available to work a variety of shifts to include daytime, swing, evenings, and weekends (Friday/Saturday)
• Ability to work 35-40 hours per week
• Ability to work in a fast-paced environment
• Ability to stand for long periods of time
• Strong people skills with a desire to serve and work alongside fellow Team Members
• Strong commitment to superior customer service
• Ability to address and manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.