Day-Shift Surgery Special Unit Coordinator

RiseMe; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Cleveland Clinic Health System is seeking a dedicated Surgery Special Unit Coordinator to manage all procedures, admissions and appointments, ensuring unit organization and top patient care. You will validate patient demographics, coordinate services, and act as a key liaison with the admitting office.

Based at Cleveland Clinic Main Campus in Mayfield Heights, OH, this role requires accurate data handling, strong communication, and the ability to support caregivers and families in a fast-paced

Qualifications

• High School Diploma or GED required.
• 2 years of related experience in medical terminology, patient registration, billing, insurance processing or scheduling.
• Alternatively, 3 years of customer service concierge experience.
• Familiarity with appointment/scheduling systems and office workflows.

Responsibilities

• Validate patient demographics and physician information.
• Coordinate appointments and triage based on diagnosis and preferences.
• Process physician orders and ensure CPT coding accuracy.
• Serve as liaison with admitting office and department staff.
• Provide patient and family instructions and coordinate services.
• Maintain data accuracy across scheduling and patient records.

Skills

Medical terminology

Patient data validation

Appointment scheduling

CPT coding basics

Communication skills

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

EHR systems

Job description

Cleveland Clinic Health System is seeking a dedicated Surgery Special Unit Coordinator to manage all procedures, admissions and appointments, ensuring unit organization and top patient care. You will validate patient demographics, coordinate services, and act as a key liaison with the admitting office.

Based at Cleveland Clinic Main Campus in Mayfield Heights, OH, this role requires accurate data handling, strong communication, and the ability to support caregivers and families in a fast-paced