Day-Shift Security Officer - Customer-Focused Patrol

Harvard Maintenance, Inc; Chicago (IL); On-site; USD 25,000 - 34,000; Full time

Job summary

Harvard Protection Services seeks a Security Officer in Chicago, IL to provide professional customer-focused security and life-safety services for people and property. This role emphasizes visibility, incident reporting, and adherence to site policies.

Required licenses include a 20 Hour Security Training Certificate and PERC Card; strong communication and appearance are essential. Schedule typically Monday–Friday with competitive hourly pay and benefits.

Qualifications

• State or municipality mandated security officer licenses - 20 Hour Security Training Certificate and PERC Card
• Must have reliable means of communication and transportation
• Strong interpersonal communication skills and neat and professional appearance
• Previous contract security, law enforcement, military, customer service experience helpful

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed
• The essential duties and responsibilities may differ by customer location assigned

Skills

Customer service

Interpersonal communication

Attention to detail

Professional appearance

Education

Security license & PERC Card

Job description

Harvard Protection Services seeks a Security Officer in Chicago, IL to provide professional customer-focused security and life-safety services for people and property. This role emphasizes visibility, incident reporting, and adherence to site policies.

Required licenses include a 20 Hour Security Training Certificate and PERC Card; strong communication and appearance are essential. Schedule typically Monday–Friday with competitive hourly pay and benefits.