Security Officer - Visible, Customer-Focused Guard

Harvard Protection Services; Chicago (IL); On-site; USD 29,000 - 32,000; Full time

Job summary

Harvard Protection Services is seeking a Security Officer to provide professional, customer-focused security and life safety services at our Chicago site.

The role requires valid security officer licenses and reliable transportation, with a Monday–Friday 7:00am–3:00pm schedule. Compensation includes an hourly wage with benefits and opportunities for professional growth within a people-first company.

Qualifications

• State or municipality mandated security officer licenses - 20 Hour Security Training Certificate and PERC Card.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed

Skills

Security license

Communication skills

Professional appearance

Transportation available

Customer service experience

Job description

Harvard Protection Services is seeking a Security Officer to provide professional, customer-focused security and life safety services at our Chicago site.

The role requires valid security officer licenses and reliable transportation, with a Monday–Friday 7:00am–3:00pm schedule. Compensation includes an hourly wage with benefits and opportunities for professional growth within a people-first company.