Day-Shift Medical Office & Patient Access Coordinator

HCA Healthcare; Dallas (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits for medical, Rx

Wellbeing support and counseling

Paid time off and family leave

Tuition assistance and education

401(k) with employer match

Job summary

HCA Healthcare is hiring a Medical Office Coordinator to enhance patient access and registration processes, coordinate staff onboarding, and support daily clinic operations in a busy practice.

The role emphasizes accurate patient flow, timely referrals, and strong teamwork to deliver high-quality, patient-centered care while maintaining compliant records and a positive working environment.

Qualifications

• Two or more years of medical office experience is required.
• High school diploma or GED preferred.
• RMA/CMA or LPN certificate is beneficial; CPR certification is preferred.

Responsibilities

• Improve patient access through online scheduling, calls, and in-person encounters.
• Assist in hiring non-provider staff with leadership and orientation.
• Onboard staff and monitor turnover metrics for first-year performance.
• Communicate with staff to foster diversity and inclusion.
• Prepare patients for examination and treatment.
• Manage patient referrals and staff scheduling to meet demand.
• Provide frontline staffing support for daily operations.
• Maintain supplies, facilities, and non-provider staffing readiness.
• Maintain patient files and assist with data reports on scheduling and volume.
• Address patient complaints promptly and escalate as needed.

Education

High school diploma or GED

Medical Office Specialist

CPR Certification

Job description

HCA Healthcare is hiring a Medical Office Coordinator to enhance patient access and registration processes, coordinate staff onboarding, and support daily clinic operations in a busy practice.

The role emphasizes accurate patient flow, timely referrals, and strong teamwork to deliver high-quality, patient-centered care while maintaining compliant records and a positive working environment.