Day Shift Customer Service Pro — Home Improvement

Lowe's; Chicago (IL); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for their home improvement needs in a store environment. You will assist with locating merchandise, answer questions, and ensure customer satisfaction throughout the shopping experience.

The role supports various departments, with potential cross-training to enhance service. Part-time schedule, on-site work, and opportunities to grow within a large retailer are offered.

Qualifications

• Six months experience using a computer or mobile devices.
• Six months experience with retail technology such as smartphones or tablets.
• Ability to read, write and perform basic arithmetic.

Responsibilities

• Welcome customers to Lowe's and provide friendly, professional service.
• Assist customers in locating and selecting merchandise.
• Stock replenishment and room organization in assigned department.
• Process orders and deliveries accurately to ensure on-time receipt of merchandise.
• Cross-train in other areas to support customer service excellence.

Skills

Customer service

Basic arithmetic

Retail technology

Communication

Tools

POS system

Job description

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for their home improvement needs in a store environment. You will assist with locating merchandise, answer questions, and ensure customer satisfaction throughout the shopping experience.

The role supports various departments, with potential cross-training to enhance service. Part-time schedule, on-site work, and opportunities to grow within a large retailer are offered.