Day Services Program Supervisor - Lead Team & Impact

PAI; White Bear Lake (MN); On-site; USD 49,000 - 55,000; Full time

Job summary

PAI in White Bear Lake, MN, is seeking a Program Supervisor to lead 8–10 Direct Support Professionals and manage a caseload of 25–30 individuals in our day program. This role offers a daytime schedule with evenings and weekends free, ideal for someone transitioning into supervision or an experienced manager who values hands-on mentoring.

The Program Supervisor will train staff to DHS 245D requirements, ensure compliant service delivery, and collaborate in developing participant-centered plans.

Qualifications

• Meet Designated Coordinator standards as established per 245D.
• 21+ years of age or older.
• Pass an OIG and DHS background study and maintain approved status.
• Reliable transportation with valid driver’s license.

Responsibilities

• Supervise, teach, and coach Direct Support Professionals and Lead DSPs according to DHS licensing requirements and PAI standards.
• Train and supervise staff to 245D requirements and PAI policies.
• Provide supervision, support, evaluation, and development of participants’ needs as per 245D licensing standards.
• Coordinate interviewing, hiring, onboarding, and retention of staff.
• Oversee and author CSSP Addendum, IAPP, SMA, and person-centered outcomes; observe staff for effectiveness.

Skills

Leadership

Team supervision

Training & coaching

Education

Baccalaureate Degree in Human Services

Associate Degree in Human Services

Diploma in Human Services

50 hours of Human Services education/training

Job description

PAI in White Bear Lake, MN, is seeking a Program Supervisor to lead 8–10 Direct Support Professionals and manage a caseload of 25–30 individuals in our day program. This role offers a daytime schedule with evenings and weekends free, ideal for someone transitioning into supervision or an experienced manager who values hands-on mentoring.

The Program Supervisor will train staff to DHS 245D requirements, ensure compliant service delivery, and collaborate in developing participant-centered plans.