Day Program Supervisor — Lead DSP Team & Impact Lives

Phoenix Alternatives, Inc.; White Bear Lake (MN); On-site; USD 49,000 - 55,000; Full time

Job summary

Phoenix Alternatives, Inc. (PAI) is seeking a Program Supervisor for our White Bear Lake day program to lead a team of Direct Support Professionals and manage a 25–30 participant caseload.

The role combines supervision with hands-on support in a daytime schedule, with no nights or weekends. The ideal candidate meets 245D Coordinator standards or equivalent, is 21+, passes background checks, and has reliable transportation.

Qualifications

• Designated Coordinator standards as established per 245D.
• One of: Baccalaureate Degree in Human Services with 1 year direct care experience, Associate Degree with 2 years, diploma with 3 years, or 50 hours + 4 years direct care experience under supervision.

Responsibilities

• Supervise, teach, and coach Direct Support Professionals and Lead Direct Support Professionals per DHS licensing requirements and PAI standards; ensure clear communication.
• Train and supervise staff to 245D requirements and PAI policies.
• Provide supervision, evaluation, and development of participants' needs per 245D and PAI rules.
• Coordinate interviewing, hiring, onboarding, and retention of staff.
• Oversee CSSPA, IAPP, SMA documentation and observe staff performance for service delivery.
• Respond to identified participant needs, interests, and outcomes.
• Oversee daily staffing to ensure adequate coverage.
• Ensure participant personal care and proper transfer/lifting procedures.

Skills

Leadership

Team supervision

Coaching

Training

Communication

Reliable transportation

Education

Baccalaureate Degree in Human Services

Associate Degree in Human Services

Diploma in Human Services

50 hours of Human Services education & training

Job description

Phoenix Alternatives, Inc. (PAI) is seeking a Program Supervisor for our White Bear Lake day program to lead a team of Direct Support Professionals and manage a 25–30 participant caseload.

The role combines supervision with hands-on support in a daytime schedule, with no nights or weekends. The ideal candidate meets 245D Coordinator standards or equivalent, is 21+, passes background checks, and has reliable transportation.