Day Program Manager - Habilitation & Staff Lead

AABR; New York (NY); On-site; USD 59,670 - 72,930; Full time

Job summary

AABR in New York State is seeking a Program Manager to lead day habilitation services in St. Albans. This exempt role oversees staff scheduling, safety, and regulatory compliance to foster independence for individuals served.

You will supervise direct care and clinical staff, manage records, coordinate with families, and ensure high-quality services while adhering to OPWDD standards and organizational policies.

Qualifications

• Minimum High School Diploma, with 5 years supervisory experience in Human Services, or bachelor’s degree, 2 years of supervisory experience; or Masters preferred in Human Services field with the developmentally disabled or similar population.
• Strong organizational, planning, and management skills.
• Experience with health and service programming and regulations for individuals served by OPWDD.
• Demonstrated ability to communicate, collaborate and partner cross-functionally.
• Understanding of regulations and compliance requirements at local, state and federal levels.
• Demonstrated strong problem-solving skills.
• Excellent organizational skills, including the ability to work under pressure, set priorities and manage multiple projects simultaneously.
• Demonstrated ability to implement and manage change.
• Ability to motivate, supervise, evaluate, coach, train and manage people.
• Experience with the I/DD population.
• Demonstrated experience in an organization with OPWDD oversight.
• Computer literate in Microsoft Office Suite.
• Demonstrated competency in written, verbal and computational skills to present and document records.
• A valid NYS Driver’s License is required.

Responsibilities

• Supervise the day-to-day objectives of the program, ensuring quality services to individuals and training/supervision of staff.
• Directly supervises AM and PM Bussing.
• Directly supervises lunch oversight for Individuals including mealtime protocols.
• Directly supervises community inclusion trips.
• Serves a liaison between Coordinators, families, and agency.
• Ensure, through direct oversight and monitoring, that the program is rendering quality services to all individuals at maximum levels in all areas and in accordance with overall habilitation service objectives.
• Maintenance and upkeep of the facility in accordance with OPWDD health and safety requirements/standards, including documenting and documenting of fire drills and
• Compliance with all 624 and 633 regulations.
• Collaborates with audits in accordance with the Corporate Compliance program.
• Perform Incident Investigations within guidance and regulatory timeframes as assigned by Compliance Department.
• Maintain accurate records of individuals’ attendance, case records, and statistics. Write timely program reports, incident reports, and evaluations.
• Complete accurate reports of individuals’ daily attendance, values, outcomes, and goals.
• Complete appropriate development and follow through of all habilitation plans and services provided meet the physical, social and developmental needs of all individuals within the program.
• Comply with all pertinent regulations including, but not limited to, those dealing with active treatment, individual rights, safety and sanitation, as well as those stated in the policies and procedures manual. Part 633, Part 624, Part 635, and the utilization review plan for all audit reports.
• Order all-necessary supplies and equipment as well as the proper organization and management of the supply areas.
• Assist with any routine and special projects, e.g., program evaluation, outreach, intake coordination, quality assurance/ improvement, compliance training, special events and others as assigned.
• Schedules staff training, evaluation and implementation
• Responsible for front-line administration and ensuring appropriateness of individuals’ treatment/service plans and activities in relation to individuals’ needs.
• Any additional assignments deemed necessary to achieve/maintain organizational goals delegated by the Director or Assistant Director.

Skills

Supervision

Staff development

Operations management

Regulatory compliance

Communication

Problem-solving

Time management

Budgeting

Driver's license

Education

High School Diploma

Bachelor's degree

Masters preferred

Tools

Microsoft Office Suite

Job description

AABR in New York State is seeking a Program Manager to lead day habilitation services in St. Albans. This exempt role oversees staff scheduling, safety, and regulatory compliance to foster independence for individuals served.

You will supervise direct care and clinical staff, manage records, coordinate with families, and ensure high-quality services while adhering to OPWDD standards and organizational policies.