Dawn Stocking & Customer Experience Specialist

The Michael's Companies; Exton (PA); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

401(k) with employer match

Tuition assistance

Job summary

The Michaels Companies in Exton, PA is seeking a Store Associate to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience.

You will assist with stocking, truck unloading, planograms, and maintaining an in-stock, clean store while supporting BOPIS/SFS. This position requires weekend/evening availability and adherence to store SOPs and safety policies.

Qualifications

• Retail and/or customer service experience preferred
• Ability to communicate clearly and assist customers
• Strong attention to detail and cash handling skills

Responsibilities

• Deliver friendly customer service and assist shoppers
• Process fast, accurate checkout and transactions
• Stock, unload trucks, and maintain planograms (POGs)
• Support BOPIS/SFS and omnichannel processes
• Uphold store SOPs, safety standards, and merchandise recovery

Skills

Retail experience

Customer service

Job description

The Michaels Companies in Exton, PA is seeking a Store Associate to deliver friendly customer service, help shoppers find products, and ensure a fast, accurate checkout experience.

You will assist with stocking, truck unloading, planograms, and maintaining an in-stock, clean store while supporting BOPIS/SFS. This position requires weekend/evening availability and adherence to store SOPs and safety policies.