Dawn Retail Specialist: Stocking & Customer Care

Michaels Stores; Uniontown (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

Job summary

Michaels Stores in UNIONTOWN, PA is seeking a Team Member to deliver friendly customer service, help shoppers find products, and ensure a fast checkout experience. You will engage customers in rewards programs, participate in BOPIS/SFS processes, and support stock replenishment and store recovery to maintain in-stock, well-merchandised shelves.

The role involves standing for long periods, lifting, and moving items; flexibility for nights, weekends, and early mornings is typical.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast and friendly checkout experience; perform cash handling
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POG) processes
• Support shrink and safety programs
• Adhere to SOPs and company policies

Skills

Customer service

Retail experience

Job description

Michaels Stores in UNIONTOWN, PA is seeking a Team Member to deliver friendly customer service, help shoppers find products, and ensure a fast checkout experience. You will engage customers in rewards programs, participate in BOPIS/SFS processes, and support stock replenishment and store recovery to maintain in-stock, well-merchandised shelves.

The role involves standing for long periods, lifting, and moving items; flexibility for nights, weekends, and early mornings is typical.