Dawn Shift Retail Specialist & Stock Keeper

Michaels of Canada; Olive Branch (MS); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical coverage

dental coverage

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

various voluntary insurance options

employee discounts

partner discount programs

Job summary

The Michaels Companies, Inc. in Olive Branch, MS seeks a friendly Store Team Member to help shoppers, stock merchandise, and keep the aisles inviting.

You will assist customers at checkout, participate in omnichannel tasks like BOPIS, and contribute to a well-merchandised, in-stock store while following SOPs and safety guidelines.

Applicants should enjoy teamwork, have retail or service experience, and be ready to support company goals and customer satisfaction.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Skills

Retail experience

Job description

The Michaels Companies, Inc. in Olive Branch, MS seeks a friendly Store Team Member to help shoppers, stock merchandise, and keep the aisles inviting.

You will assist customers at checkout, participate in omnichannel tasks like BOPIS, and contribute to a well-merchandised, in-stock store while following SOPs and safety guidelines.

Applicants should enjoy teamwork, have retail or service experience, and be ready to support company goals and customer satisfaction.