Dawn Seasonal Inventory & Customer Service Associate

The Michael's Companies; New York, Northern (NY, KY); Hybrid; USD 24,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, vision coverage

Telemedicine services

Commuter benefits

Tuition assistance

Job summary

The Michaels Companies NYC store is seeking an energetic team member to deliver friendly customer service, assist customers, and maintain a well-stocked, in-stock store. You will participate in checkout, merchandising, and omni-channel activities to support seamless shopping experiences.

Ideal candidates have retail or customer service experience and are comfortable standing and moving throughout a busy store. Benefits include comprehensive coverage and employee discounts.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move around the store.

Responsibilities

• Deliver friendly customer service and help customers shop our store
• Ensure fast and friendly checkout experience
• Assist with truck unloading and merchandise duties to keep store in stock
• Engage customers about rewards programs and enrollments
• Support Omni channel processes including BOPIS and SFS
• Participate in stocking, planograms, and store recovery
• Adhere to SOPs and company standards to ensure compliance

Skills

Retail experience

Customer service

Job description

The Michaels Companies NYC store is seeking an energetic team member to deliver friendly customer service, assist customers, and maintain a well-stocked, in-stock store. You will participate in checkout, merchandising, and omni-channel activities to support seamless shopping experiences.

Ideal candidates have retail or customer service experience and are comfortable standing and moving throughout a busy store. Benefits include comprehensive coverage and employee discounts.