Dawn Retail Stock & Customer Experience Lead

Michaels; Forest Lake (MN); On-site; USD 16,000 - 18,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Tuition assistance

Flexible spending accounts

Commuter benefits

Job summary

Michaels Forest Lake store is seeking a friendly team member to help customers, assist with checkout, stock shelves, and maintain a well-merchandised store. You will engage customers, participate in truck unloading, and support store recovery to ensure product availability.

Role requires standing, lifting heavy boxes, and flexible hours including nights and weekends; Michaels offers benefits, employee discounts, and opportunities to grow within the company.

Qualifications

• Retail and/or customer service experience preferred.
• Must be able to stand for long periods and lift heavy boxes.
• Ability to learn store policies and procedures.

Responsibilities

• Assist customers with locating products and provide solutions.
• Operate cash register and process transactions to standards.
• Encourage enrollment in Rewards program and Private Label Credit Cards.
• Support Omni channel processes including BOPIS and SFS.
• Stock, pallet unloading, and maintaining shelves.
• Maintain in-stock, well-merchandised store and perform returns.
• Follow SOPs and company policies; model positive conduct.

Skills

Customer service

Retail experience

Job description

Michaels Forest Lake store is seeking a friendly team member to help customers, assist with checkout, stock shelves, and maintain a well-merchandised store. You will engage customers, participate in truck unloading, and support store recovery to ensure product availability.

Role requires standing, lifting heavy boxes, and flexible hours including nights and weekends; Michaels offers benefits, employee discounts, and opportunities to grow within the company.