Datacenter IT Support Specialist - Hardware & Networking

Oracle; New Mexico; On-site; USD 74,000 - 148,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Life insurance

401(k) with company match

Paid time off

Employee stock purchase plan

Flexible spending accounts

Job summary

Oracle is seeking an on-site Datacenter Technician to perform end-to-end hardware installation and troubleshooting, validate cabling, and monitor ticket queues. The role involves escalating complex issues to senior technicians and supporting training aligned with corporate objectives.

You will act as a technical liaison to identify resiliency and availability risks across the data center environments. The position emphasizes collaboration with technical teams, adherence to SOPs, and proactive

Responsibilities

• End-to-end hardware installation and troubleshooting on-site.
• Monitor ticket queues and system logs, escalate complex issues to senior technicians.
• Assist in training and act as a technical liaison to identify resiliency, reliability, and availability risks.

Job description

Oracle is seeking an on-site Datacenter Technician to perform end-to-end hardware installation and troubleshooting, validate cabling, and monitor ticket queues. The role involves escalating complex issues to senior technicians and supporting training aligned with corporate objectives.

You will act as a technical liaison to identify resiliency and availability risks across the data center environments. The position emphasizes collaboration with technical teams, adherence to SOPs, and proactive